REFUND POLICY

**696 CLOTHING STORE REFUND POLICY**

**Last Updated: September 5, 2023**

At 696 Clothing Store, we are committed to ensuring your satisfaction with our products. This Refund Policy outlines the terms and conditions related to the process of returning items and receiving refunds. By making a purchase from our store, you agree to comply with the following refund terms:

**1. Eligibility for Refunds**

1.1. We accept refund requests for items that meet the following conditions:

    a. The item is in its original condition, unworn, and undamaged.
    b. The item is returned within 30 days of the purchase date.
    c. The item includes all original tags, labels, and packaging.

1.2. Some items, such as underwear and swimwear, are non-refundable due to hygiene reasons unless they are faulty.

**2. How to Request a Refund**

2.1. To initiate a refund request, please contact our Customer Support team via email at [Your Email] or phone at [Your Phone Number]. Please provide the following information:

    a. Your order number.
    b. The reason for the refund request.
    c. Clear photographs of any damaged or faulty items (if applicable).

2.2. Our Customer Support team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number if required.

**3. Return Shipping**

3.1. The cost of return shipping is the responsibility of the customer unless the item is damaged or faulty.

3.2. We recommend using a trackable and insured shipping method for return shipments to ensure the safe delivery of the items.

**4. Inspection and Processing**

4.1. Upon receiving your returned item, we will inspect it to ensure it meets our eligibility criteria for refunds.

4.2. Refunds will be processed within 7-10 business days after the returned item is received and inspected.

**5. Refund Methods**

5.1. Refunds will be issued in the original form of payment used for the purchase. If the original payment method is unavailable, a store credit may be issued.

5.2. Shipping costs (if any) are non-refundable unless the item is damaged or faulty.

**6. Store Credit**

6.1. If you prefer a store credit instead of a refund, please inform our Customer Support team during the refund request process.

6.2. Store credits can be used for future purchases on our website and do not have an expiration date.

**7. Non-Refundable Items**

7.1. Certain items, such as gift cards, are non-refundable.

**8. Refund Policy Updates**

We reserve the right to update our Refund Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically for updates.

**9. Contact Information**

If you have any questions or concerns regarding our Refund Policy, please contact us at:

696 Clothing Store
Address: [Your Address]
Email: [Your Email]
Phone: [Your Phone Number]

Thank you for choosing 696 Clothing Store. We value your business and strive to provide you with excellent customer service.